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If you feel the need to get in touch with our excellent support staff here at NLD, for any reason - support issues, questions about using NLD, OR you just want to send us a note of thanks for NLD, (we REALLY like those) - We are right here!

You can contact us by heading over to our support site:

If you prefer, you can also send us an email at

If we are online on the LIVE Chat, the widget will be visible in the bottom right corner on all pages of the NLD website.

Please have the following information ready, as it pertains to your inquiry, so we can respond quickly:

Dji Product - Mavic, Spark etc.
Firmware version - what firmware does NLD show you are on?
NLD version - you should always be using the latest

We have support available to respond 24 hours a day, so you will get a response quickly.

We realize that you may have many questions, and we will do our best to help you get the most out of your Dji drones using NLD!!